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Communicating Up


In terms of technology, the communication process has never been easier or better. The world is linked electronically for instant access.

Yet communications - direct communications between people - are still a major problem facing team leaders and probably always will be.

 

Communicating Up - Administrative Kit

The customers' experience with your organization is everything. To your customer, it represents your entire organization. Research shows that while some customer experiences are negative and memorable for the wrong reason, the majority of customer experiences with your organization are "neutral" and highly forgettable. Neither "negative" nor "neutral" experiences help your organization develop the kind of long-term customer relationships you need to be successful.
Your Price:  $500.00
 

Communicating Up Participant Workbook - Blended

Communicating Up is important because today managers are busier than ever before and more in need of good advice and information. Team Leaders can help their manager make good decisions through good communication skills– alerting their managers to any problems or opportunities as soon as possible and taking full responsibility to make sure that communication takes place.
Managers live with the same time pressures team leaders do, so any time spent with managers must be focused on giving them the information they need to support problem solving and decision-making.

Your Price:  $48.00
 

Communicating Up Participant Workbook - Classroom

Communicating Up is important because today managers are busier than ever before and more in need of good advice and information. Team Leaders can help their manager make good decisions through good communication skills– alerting their managers to any problems or opportunities as soon as possible and taking full responsibility to make sure that communication takes place.
Managers live with the same time pressures team leaders do, so any time spent with managers must be focused on giving them the information they need to support problem solving and decision-making.

Your Price:  $32.00
 

Communicating Up Participant Workbook - Online

Communicating Up is important because today managers are busier than ever before and more in need of good advice and information. Team Leaders can help their manager make good decisions through good communication skills– alerting their managers to any problems or opportunities as soon as possible and taking full responsibility to make sure that communication takes place.

 

Your Price:  $32.00
 
 
 
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