Communicate with any client to establish a successful sales relationship.

Use behavioral knowledge and adaptive skills to communicate effectively with everyone – even those with “difficult” personalities.

Different people, different behaviors, same challenge: How do you turn this into a productive sales relationship? Improving Client Relationships and Sales Results with DISC” is the perfect complement to both Inscape Publishing’s idXready™: Fundamentals for Sales Effectiveness or their idXready™: DISC Relationship Selling. Use this interactive and entertaining course as a pre-work assignmentto provide a solid foundation of DISC behavioral style knowledge, spend valuable class time applying DISC in selling situations and then after the class as a review and reinforcement tool for a full year.

Lessons How To Use This Course Introduction Different Behavioral Styles The Four Behavioral Styles Recognizing Behavioral Styles Behavioral Styles and Listening Improve Your Performance Reading and Reacting to People Determining Behavioral Style Practical Applications Knowledge Assessment