Building a foundation to achieve the organization’s strategic goal

Effective Discipline used by managers who involve team members in performance discussions and gain their commitment to behavioral change, can turn a potentially negative interaction into a positive developmental step. 
This program helps managers learn effective techniques for addressing problem behavior. Using communication skills, the manager works to preserve the individual’s self-respect and encourage the best kind of discipline–self-discipline.

Objectives

Participants completing Effective Discipline will be able to:

• Use techniques of effective discipline to eliminate problem behavior.
• Communicate in terms of behavior rather than perception or opinions.
• Recognize the importance of team member participation in defining the problems and their solutions.
• Manage the discussion to diminish defensiveness and focus on solutions.
• Issue appropriate warnings consistent with the organization’s policies.
• Review performance to make sure the problem is solved.

Solution

• Dramatically reducing problem behaviors.

Offered in Classroom, Online,
or Blended Formats.
Classroom Time: 4 hours
Online Time: 2 hours